Privacy Policy

Fernandez Cleaning Co. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for our services.

1. Information We Collect

We may collect the following personal information when you contact us, request a quote, or use our website forms:

  • Name

  • Email address

  • Phone number

  • Address or service location

  • Details about your cleaning needs

  • Any additional information you choose to provide

We do not knowingly collect personal information from children.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests

  • Provide estimates and schedule services

  • Communicate about your service

  • Improve our services and customer experience

We only collect information that is necessary to provide our services effectively.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared:

  • When required by law

  • With trusted service providers who assist in operating our business (such as website hosting or payment processing), and only for business-related purposes

All third parties are required to protect your information.

4. Data Protection & Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed to be 100% secure.

5. Cookies & Website Tracking

Our website may use basic cookies or analytics tools to improve performance and user experience. These do not collect personally identifiable information unless you voluntarily provide it.

You can adjust your browser settings to disable cookies at any time.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections to inaccurate information

  • Request that we delete your personal information, subject to legal or business obligations

To make a request, contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.